Information on Ordering and Shipping

Minimum Order

There is no minimum order to the contiguous United States, Alaska, and Puerto Rico. Minimum orders to Canada are $100.00 payable in U.S. funds. Sorry, we cannot accept an order of less than $100.00 from customers in Canada due to the high cost of processing the order.

International Orders

Sorry, but at the present time (except for Canada), we are not able to process International Orders.

Order Processing and Shipping Time

Processing your order normally takes 2-3 days. All merchandise, which is in stock at the time your order is processed, should arrive at your door within 3-7 business days after your order is processed. Alaska, Hawaii, Puerto Rico and Canada residents should allow several more days for shipping time.

Temporarily Out of Stock

Our online availability check system will allow you to determine whether or not an item is in stock for immediate shipping. If the item is TEMPORARILY OUT OF STOCK, our system will provide the EXPECTED DATE. If the item is TEMPORARILY OUT OF STOCK, you are requested to reorder the item at a later date when it becomes available. Please check the item on our website again around the EXPECTED DATE for availability.

Deliverable Address

By having your correct shipping address, we can better assure prompt delivery to your door. We cannot ship to a P.O. Box therefore, a street address is required.

Discontinued Items

For reasons beyond our control, an item may be DISCONTINUED even though an online photograph, description and pricing may be shown. DISCONTINUED means that the item is not available at this time, and it will not be available at a later date. In the case of a discontinued item, please select an alternative or substitute item for your order.

Shipping Charges

The following shipping charges are based on Standard Ground Service to the contiguous United States. (3rd Day, 2nd Day and Next Day air service is not available at this time).

Depending on your Order Amount, the following shipping charges will be added to your order.

Free standard shipping for orders over $250 is limited to domestic shipping inside the contiguous 48 states. There are no restrictions on items or quantities ordered. Offer only valid for orders placed online and within the promotional period. If you have questions about this offer, please contact us.

Orders shipped to Alaska and Hawaii and Puerto Rico will be shipped by the United States Postal Service, and an additional $6.00 per order will be added to the above noted shipping charges to cover the extra shipping and handling costs.

Canadian Customers

We will gladly take orders from Canadian customers. The minimum order amount is $100.00 payable in U.S. funds. However, due to various factors, which influence shipping charges, we are not able to provide an order total amount immediately on line. We will take your order by phone, Fax or email and reply to you within the next business day with your total amount. When you call, Fax or email, please include the item numbers and quantities of the items you wish to order, your name and full address, phone number, credit card number and card holders name. We will not charge your credit card until we receive your approval of your order and your total amount. All duties, taxes and broker fees are the responsibility of the customer.

Taxes

Tennessee residents will be charged a 9 3/4% sales tax.

Payment Policies

We accept payment by Credit Cards, Postal Money Orders, and Cashier’s Checks. Cashier’s Checks and Postal Money Orders must be made payable in U.S. funds to B&P Lamp Supply, Inc. We take Master Card, Visa Card and Discover Card. Please be sure to carefully include your credit card number, expiration date, the cardholder’s name and credit card billing address.

See also:

• Returns Policy
• Terms and Conditions

More questions? Contact us at sales@antiquelampsupply.com