Refund Policy

Antique Lamp Supply Returns Policy

Satisfaction Guaranteed – 30 day return policy.

You may return merchandise (for any reason) as long as it is returned within 30 days of the date of shipping.
Fill out the Return Form for proof of purchase. 
The merchandise must be returned complete and unaltered, in the original cartons, properly packed, with the original inner packing materials.
All returned merchandise must be returned by INSURED Parcel Post. 
If returned within 30 days, and received in good original condition, we will refund the full purchase price of the item (less the shipping charges). All returned merchandise must be returned by Insured Parcel Post. If the merchandise was returned due to our error in shipping (wrong quantity, wrong item, or defective item) we will refund the full purchase price plus shipping, plus return Insured Parcel Post charges, and taxes, if applicable.

No returns or claims will be accepted after 30 days. So, please notify us as soon as possible should you want to return merchandise. Please make arrangement for your return by calling our SPECIAL RETAIL TOLL FREE NUMBER 1-800-424-9324 (7am until 5 pm Central Time, Monday thru Friday).

More questions? Contact us at [email protected].

Download Returns Form or view more information about return guidelines.

Remember: In order to receive full refund on merchandise, all returns must be in original, unaltered condition and carefully packed in the original carton. All returns must be made by Insured Parcel Post.